Job Description and Information

Seasonal Full-Time Salary Non-Exempt Position. Manage seasonal store in a mall setting. Hire, train and manage staff.. Build and take down the store. Manage daily deposits. Compile weekly reports. Provide excellent customer service.

Expectations of an Employee Store Manager

The following is an outline of the company's expectations for a seasonal employee manager. The details for each item can be found in the various resources that we will provided you.

  • Perform all pre-work as outlined (see Pre-work Form) and fax a signed copy to corporate when completed.
  • Hire adequate staff to unload truck and setup and merchandise kiosk/inline store.
  • Use Set-up and Pack-up Forms when appropriate and fax to corporate office when completed.
  • Assemble fixtures correctly as per set-up guide. Secure the fixtures if an inline store.
  • Assist with setting up of phone and/or utilities if requested by corporate.
  • Hire adequate staff to pack-up merchandise, fixtures and load truck.
  • If an inline store, make sure store is "broom swept" clean and return store key to the mall office.
  • Perform all closing work as outlined in the Closing paperwork.
  • Interviews and hires staff as needed.
  • Ensure each employee completes the new hire paperwork. Fax the completed paperwork to the HR Department within 24 hours of hire.
  • Sign-off on employee hours and fax to the payroll department each Sunday.
  • Disburse pay checks to employees on Friday of the pay week.
  • Notify HR when there is a change in employee status, such as termination, address change, etc.
  • Responsible for the protection of the company's assets at the kiosk/inline store, including: inventory, cash, fixtures and equipment.
  • Responsible for any damages caused to mall property by you or members of your staff.
  • Ensure that kiosk/inline store opens and closes as per the mall's hours.
  • Ensure that kiosk/inline store is always staffed during the mall's hours.
  • Monitor and address all unauthorized use of telephone and unnecessary utility use.
  • Ensure that employees are wearing the appropriate attire.
  • Receive and scan cartons from initial shipment and replenishment using the Receiving Inventory Procedure.
  • Fill all shelves from back-stock and any "holes" with another product.
  • Keep store well merchandised throughout the season.
  • Complete and post current Weekly Staff Schedule in the kiosk/store.
  • Fax current Weekly Staff Schedule to corporate office by Monday of each week.
  • Ensure Weekly Staff Schedule follows the corresponding weekly staffing guidelines. Any increase of hours has been approved by your supervisor.
  • Follow all the rules for 'Required Hours' as outlined in the Deal Sheet.
  • Keep all manuals on-hand at the kiosk/inline store. This includes the Nurit Manual and SRV LLC Employee Store Operations Manual.
  • Perform all functions on the Nurit Cash Register and train employees on these functions.
  • Ensures that closing procedure for the POS register is performed each day and sales are downloaded.
  • Close the POS register each day and download sales.
  • Complete Daily Register Reconciliation (DRR) at each closing.
  • Make deposits each day. One deposit is made out for each day's sales.
  • Pick up verified deposit receipts from the bank and attach to the appropriate DRR as proof of deposit.
  • Ensure that there is a sufficient amount of change on-hand at the beginning of each day.
  • Never leave the key in the cash drawer lock.
  • Do not allow employees to sit when in the sales area or behind the cash wrap, unless ringing up a sale or on the phone for company business.
  • Submit store photos, as outlined in the store setup guide, within the required timeline.
  • Post daily sales goals at the POS as found on the SRVexchange website on the Store Comp Report link.
  • Report all incidents, immediately, to their supervisor. Complete the Incident Form and fax it in to the corporate office immediately.
  • Mail all required weekly paperwork to the corporate office each Monday.
  • Complete Storage Request Form when needed.
  • Read the SRV LLC Employee Store Operations Manual in its entirety and abide by its required timelines and processes.
  • Log on to the SRVexchange site at least once a week to review fines, late boxes, refunds, sales and other pertinent information.
  • Deploy graphics correctly as outlined in the 2007 Graphics Guide.
  • Install exterior sign.
  • Display Store Purchase Policies sign at the cash wrap.
  • Ensure current promotions are in place and all employees are informing customers of the promotion

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